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Reputation and authority services. Assessed first, priced upfront.

One-off services for Australian businesses that need to control what people and AI systems see when they search their name: a Wikipedia article, a Google Knowledge Panel, removal of Trustpilot reviews and online content that break the rules, a factoid audit of your website and a citation clean-up. Every job starts with an honest assessment on WhatsApp.

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How buying works

  1. Step 1

    Message us on WhatsApp

    Send the link, the name or the review, plus one line on what is going on. No forms.

  2. Step 2

    Get a straight assessment

    We tell you whether it qualifies, which route applies and what it costs. If it does not qualify, you hear that first.

  3. Step 3

    Pay and we start

    You approve a fixed quote and pay it in full upfront. If a removal, Wikipedia article or Knowledge Panel job is unsuccessful, you get a full refund. Updates come on WhatsApp until it is done.

The services

Six services, starting prices on the page.

Wikipedia page creation

Best for: Founders, executives and established businesses with real press coverage behind them.

This is a dedicated Wikipedia article about your business or about you, with your name as the page title. It is not a link insertion, a backlink, or a mention added to someone else's article.

A Wikipedia article is earned, not bought. Wikipedia keeps pages only about people and businesses that independent, reliable sources have already covered in depth, so the first job is a notability check. We look at the coverage you already have and tell you plainly whether an article will stand up.

If it will, we research and write the article in Wikipedia's neutral style, reference every claim, and handle the submission and the editor questions that follow. If it will not yet, we say so before you spend anything, and show you what coverage would change the answer.

Wikipedia's volunteer editors decide what stays. Nobody can honestly promise approval, and a page that is not notable gets deleted however well it is written.

Full details: Wikipedia page creation services

Starting price
From $4,999
+ GST per article
Timeframe: Typically 3 to 4 weeks, including the notability check and editor review
  • Your own standalone article, titled with your name
  • Notability check before any work starts
  • Neutral, fully referenced article draft
  • Submission and follow-up with Wikipedia editors
  • English and other language editions
Ask about a Wikipedia page on WhatsApp

Damaging content removal (online reputation management)

Best for: Businesses and owners with an article, post or page on page one for their name that is false, outdated or breaks the host site's rules.

An old news story, a Reddit thread, a Glassdoor post or a complaint-site page ranking for your name costs you enquiries before anyone picks up the phone. Online reputation management starts with what can legitimately come down.

We assess every link first and work out which route it qualifies for: a breach of the platform's own rules, a privacy or defamation ground, a correction or update from the publisher, or removal from Google and Bing results through their legal and policy request routes. If a link has no legitimate route, we tell you before you pay and point you to suppression instead.

Fake or policy-breaching Google reviews are a separate service with their own pricing. See Google review removal.

Starting price
From $2,999
+ GST per link
Timeframe: Typically 3 to 5 business days per link once approved
  • Link-by-link assessment before any quote
  • Articles, Reddit threads, Glassdoor posts, forums and complaint sites
  • Removal at the source, or from search results where a policy or legal ground applies
  • Suppression plan for anything that cannot come down
Ask about content removal on WhatsApp

Trustpilot review removal

Best for: Businesses hit by Trustpilot reviews from people who were never customers, competitors or accounts posting the same complaint everywhere.

Trustpilot's own guidelines require a review to reflect a genuine experience. Reviews from people who never bought from you, competitors, ex-staff with a conflict of interest, duplicate accounts, and reviews containing personal information or abuse all break those rules.

We assess each review against Trustpilot's guidelines, gather the evidence, and take it through Trustpilot's reporting and escalation channels. A real customer describing a real experience is not something we will try to remove, even when it stings. If that is what the assessment finds, we tell you, charge nothing, and help you write a reply that works in your favour.

Older reviews cost more because the evidence is harder to pull together: accounts get deleted and records go stale.

Please read before you order: No guarantee a removed review stays removed. Review platforms sometimes reinstate reviews they took down; Google, for example, has rolled removals back after spam updates. If a review we removed comes back within 24 hours, we work it again at no charge. After that, a returning review is a new job. We also cannot stop the same person from posting a new review.
Starting price
From $499
+ GST per review
Timeframe: Typically 1 to 2 weeks per review
  • Free assessment of each review against Trustpilot's guidelines
  • Evidence pack and report built for every eligible review
  • Escalation when the first report is declined
  • From $499 + GST for reviews under 30 days old, $649.99 + GST for older reviews
Ask about a Trustpilot review on WhatsApp

Google Knowledge Panel and verification

Best for: Founders, professionals and brands who want Google to show a verified information box when someone searches their name.

A Knowledge Panel is the information box Google shows beside the results when it recognises a person or a business as a known entity. Google does not sell panels or take applications. It shows one when the facts about you line up across sources it trusts.

We build those signals: structured data on your site, consistent profiles and entity listings, and references Google can match to you. Once the panel appears, we help you claim and verify it with Google, so you can suggest edits and keep the details accurate.

Google decides when a panel appears and what it shows. We control the signals, not the timing.

Full details: Google Knowledge Panel service

Starting price
From $449.99
+ GST for a person, from $849.99 + GST for a business
Timeframe: Typically 2 to 4 weeks for a person, 4 to 8 weeks for a business
  • Entity check of what Google already knows about you
  • Structured data and consistent profiles across trusted sources
  • Panel claim and Google verification once it appears
  • Personal and business panels
Ask about a Knowledge Panel on WhatsApp

Website factoid audit (AI trust check)

Best for: Businesses that want ChatGPT, Google AI Overviews and Perplexity to repeat the right facts about them.

AI systems build their answer about your business from what your own pages say. When your About page says one founding year, your footer another and your schema a third, AI answers tend to hedge, pick the wrong version or leave you out. A factoid is any single fact about you: name, address, phone, hours, founding year, years of experience, prices, team, service areas, numbers you quote.

We agree your correct set of facts with you, list the old and wrong versions still floating around (previous phone numbers, addresses, names and figures), then sweep every page and every block of structured data on your site for both. Every fact that is contradicted, out of date or missing is logged with the page and the exact words to search for, so you can find and fix it in minutes.

Price depends on the size of the site or store. You get a fixed quote after we see it.

Starting price
From $299
+ GST for sites under 20 pages, up to $999 + GST for larger sites and online stores
Timeframe: Typically 5 to 10 business days
  • Every page and all structured data checked, no sampling
  • Contradiction table: page, exact wording, correct fact, fix
  • Check of the one page AI should treat as the source of truth
  • Consistency score out of 100 and a fix order, most costly first
  • What is already right, named, so nothing gets broken
Ask about a factoid audit on WhatsApp

Citation clean-up

Best for: Businesses that have moved, changed phone number or rebranded, and now have mismatched listings across directories.

Your business name, address and phone number appear across dozens of directories and data aggregators. When they disagree, Google and AI systems trust the details less, and customers find the old number.

We audit your listings across the major directories and data aggregators and clean them up by hand so the details match everywhere. A couple of listings usually cannot be cleared, typically ghost entries or a directory with no working support. We chase those more than once and tell you exactly which ones are stuck rather than leaving them off the report.

Flat fee per location. Multi-location businesses get one quote for the full footprint.

Starting price
$599
+ GST per location
Timeframe: 30 to 45 days
  • Audit of listings across major directories and data aggregators
  • Manual corrections to name, address and phone
  • Duplicate and outdated listings chased
  • Report showing what was fixed and what is stuck
Ask about a citation clean-up on WhatsApp
Where the line is

Removal is for content that breaks the rules. Not for criticism you do not like.

Every removal job here runs on the platform's own policies or a legal ground. That keeps the result standing and keeps your business on the right side of the ACCC.

We will not remove a genuine review

A real customer describing a real experience stays up. Removing honest reviews to lift a rating breaches the Australian Consumer Law, and it puts your business at risk, not just ours.

We will not guarantee a specific outcome

Wikipedia editors, Trustpilot moderators and Google make the final call. We tell you how strong your case is before you pay.

We will not file fake legal or copyright notices

A false takedown notice goes on public record in your name. Removal only goes ahead on a real policy or legal ground.

When content cannot come down, the fix is pushing it off page one with assets that outrank it. That is the job of our online reputation management services, and a Knowledge Panel or Wikipedia article is often part of it.

Not sure which one you need?

Send us the link or the name on WhatsApp. You get a straight answer on what qualifies, what it costs and what will not work, with no obligation to go ahead.

Message us on WhatsApp

All prices are starting prices in Australian dollars, excluding GST. Your fixed quote follows the assessment and is paid in full upfront, with a full refund if a removal, Wikipedia or Knowledge Panel job is unsuccessful. Timeframes are typical, not promised: the platform makes the final call. Removed reviews can be reinstated by the platform and new reviews can be posted; we rework a review that returns within 24 hours of removal at no charge, and offer no other guarantee that a removal is permanent.

Written by Dorian Menard, Founder, Search Scope.
Last updated: 2026-11-12