Privacy

Privacy Policy

At Search Scope, your privacy is a top priority. This policy outlines what information we collect, why we collect it, and the choices you have.

Last reviewed

By using searchscope.com.au, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.

Information we collect

We collect two categories of information:

  • Information you provide directly — your name, email address, phone number, and any details you submit through contact forms, the booking calendar, or email.
  • Information collected automatically — your IP address, browser type, device, referring URL, pages viewed, time on site, and similar diagnostic data, captured through standard server logs and the analytics tools listed below.

How we use your information

We use the information we collect to:

  • Operate, maintain, and improve the website.
  • Respond to enquiries and deliver the services you request.
  • Send service updates, occasional marketing material, and the GBP Insider Newsletter (if you've subscribed). Every marketing email includes a one-click unsubscribe.
  • Monitor usage trends so we can prioritise content and feature work.
  • Detect, prevent, and respond to fraud, abuse, or security incidents.

Cookies

We use cookies — small text files stored in your browser — to remember your preferences, measure how the site is used, and improve your experience. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do.

Data security

We take reasonable technical and organisational precautions to protect your personal information from loss, misuse, and unauthorised access. No method of transmission over the internet or method of electronic storage is 100% secure, however, and we cannot guarantee absolute security.

Sharing your information

We do not sell your personal information. We share data only:

  • When required by Australian law, court order, or regulatory request.
  • With service providers (e.g. email delivery, analytics) under contracts that require them to protect your data.
  • With your explicit consent.

Retention of personal data

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. When data is no longer needed, it is securely deleted.

Your rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your data, subject to any legal obligation we may have to retain it.
  • Object to or restrict certain uses of your data.
  • Withdraw consent for marketing emails at any time, via the unsubscribe link or by emailing us.

To exercise any of these rights, email [email protected].

Third-party analytics

We use Google Analytics, Google Search Console, and Microsoft Clarity to understand how visitors use the site. These tools may set cookies and capture behavioural data such as page views, click paths, scroll depth, and aggregate session recordings. The data is processed under each provider's own terms, and we do not link it to your personal identity.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last reviewed" date at the top of this page reflects the most recent change. Material changes will be communicated via a notice on the site or by email.

Contact us

Questions about this policy? Email [email protected] or use the contact page.

Search Scope · ABN 15 319 579 846 · Unit 1/48 McMillan St, Victoria Park WA 6100