SEO consultant: what one does, and when to hire.
Dorian Menard has worked in SEO since 2013 and runs every Search Scope engagement personally. Local, multi-location, national and AI search, plus the Google platform problems that take a business offline overnight. This page explains what a consultant actually changes, and when you are better off hiring something else.
Written by Dorian Menard. Executing SEO since 2013. Based in Perth, working Australia-wide.
- An SEO consultant is a senior specialist you hire for judgement: what to do, in what order, and what to ignore. An agency sells you delivery capacity. They are not the same purchase.
- Hire a consultant when the problem is deciding what to do. Hire an agency when you already know and need hands. Hire in-house when the work is constant and someone can own it full time.
- The work here spans local SEO, multi-location SEO, national organic SEO and AI search visibility, because they are four surfaces of the same entity problem, not four separate projects.
- Google Business Profile, Merchant Center and Google Ads recovery sit alongside it. 295 of 300 profiles reinstated since early 2025, a 98% success rate.
- Dorian Menard does the strategy and the execution personally. No account managers, no handoff after the first call, no lock-in contract.
What does an SEO consultant actually do?
Some call this role an SEO expert, others an SEO specialist. The title matters less than the job: deciding which SEO work is worth producing, and which of it actually grows the business's online presence rather than just its dashboard metrics.
Most businesses arriving here do not have a shortage of activity. They have had blog posts written, citations submitted and reports delivered on schedule, and none of it moved the number that matters. The missing piece was never effort. It was somebody senior enough to look at the whole picture and say which two things out of thirty were actually holding the business back, and which twenty-eight were noise.
No two businesses get the same SEO approach, because they are rarely broken in the same place. In practice the diagnosis comes first: what is indexed, what is ranking, what is technically broken and what to optimise first, how the site is structured, what the map pack is doing, who is winning and why, and whether AI assistants know the business exists. Then a sequence, because doing the right things in the wrong order wastes months. If you only want the diagnosis, that is what an SEO audit is for. Then the execution, or the direction of whoever executes it.
You are hiring judgement about what to do, not capacity to do more.
The mechanics underneath are not exotic. Search engines decide what to show for a given keyword by weighing relevance, authority and user signals, and a consultant's job is to know which of those levers actually moves for your specific search results, in your specific market, this year. That is different knowledge from writing content or building links, and it is what the diagnosis is actually buying.
Consultant, agency or in-house
These get compared as though they are three prices for the same thing. They are three different purchases, and picking the wrong one is expensive in a way that takes six months to become obvious, usually as a drawer full of SEO strategies nobody executed properly. A large SEO company sells you a team; a consultant sells you the person who decides what the team, if there is one, should actually do.
- The problem is deciding
- You do not know why visibility stalled
- The last agency delivered activity, not results
- Something specific broke and nobody can say why
- You need a plan your team can then execute
You are buying judgement and accountability on the decisions.
- The strategy is already settled
- You need sustained production across content and links
- Volume is the constraint, not direction
- You have someone internal to manage them
You are buying delivery capacity. Make sure the strategy exists first.
If what you actually need is sustained delivery on a settled plan, the Perth SEO service is built for that instead. In-house is the third option and the one most often decided on cost alone. It works when the work is genuinely constant and one person can own it properly. In-house hiring struggles because modern search is not one discipline: technical SEO, content, local search, platform policy and AI visibility are four or five specialisms, and expecting one hire to cover all of them is how businesses end up with a competent generalist who is out of their depth in three of the five areas that matter.
- The workload is constant and full time
- You can afford the salary plus the ramp-up
- The scope is narrow enough for one specialism
- You already have senior direction to point them at
- You need the decisions made correctly, once
- The problem spans several specialisms at once
- A platform account is suspended and revenue is bleeding
- You want senior judgement without a senior salary
The arrangement that works best. A consultant setting direction and owning the hard calls, an internal marketer or existing agency executing the volume. You get senior judgement on strategy without paying senior rates for production work.
What does SEO consulting actually cover?
Search stopped being one surface. Local packs, organic results, Maps, Shopping and AI answers are separate places to be found, all feeding each other, and most suppliers still work only the one they were hired for. These five are treated as one system here because that is what they are. Where the map pack is effectively the whole business, as it is for most trades and clinics, Google Maps SEO is the narrower engagement and often the right place to start.
Effective SEO starts the same way no matter which of these five it lands in: keyword research to find what buyers actually type, competitor analysis to see who already owns those results and why, and a technical read of the site before anything gets written. Content creation and organic search growth follow that diagnosis, they do not replace it. This is SEO specifically, not a slice of broader digital marketing: the judgement does not transfer from paid media or social to a search engine's ranking systems.
Local SEO and Google Maps
Map pack visibility for businesses whose customers search within a radius. Category and attribute strategy, review velocity, citation consistency, and geo-grid rank tracking rather than a single postcode check. The honest part most consultants skip: proximity limits how far one location can realistically rank, so the campaign gets built around the territory you can actually win.
Multi-location SEO
Groups running several branches, clinics, campuses or depots. Location page architecture that scales without cannibalising itself, one properly configured Google Business Profile per site, and reporting split by location so you can see which branches are working and which are not.
National and organic SEO
Competing where proximity gives no advantage and the winner is decided by relevance, depth and trust. Technical foundation, content built around real buyer intent, internal link architecture, and authority earned link by link.
AI search visibility
Whether ChatGPT, Gemini, Perplexity and Google AI Overviews understand who you are and cite you. Entity clarity, schema, citation strength and content structured to be extracted rather than skimmed, measured with in-house tracking rather than asserted.
Platform recovery
Suspended Google Business Profiles, Merchant Center accounts and Google Ads accounts. Diagnosis first, because most rejected appeals fail for targeting the wrong suspension reason, then a properly evidenced appeal submitted once.
The connections between them are the reason to run them together. Entity signals built for AI search visibility also stabilise map pack rankings, because both are answering the same question about whether the business is a trusted, well-defined thing. Structure built for one location becomes the template when a second opens.
Hiring a local SEO consultant
Local is where most of this work starts, and it is the area where the gap between a consultant and a supplier shows up fastest. Local visibility is decided by three things you can only partly control: relevance, prominence, and proximity. Most of what gets sold as local SEO only touches the first two, then quietly blames the algorithm for the third.
Proximity is the part nobody wants to say out loud. A single location cannot rank across an entire metro area, no matter how good the work is. Map pack visibility falls away with distance from your address, and past a certain radius the businesses closer to the searcher win regardless of how strong your profile is. A consultant tells you that on the first call and builds the campaign around the territory you can realistically own, then extends it deliberately. A supplier sells you a package that quietly targets the whole city and reports on the postcodes where it happened to work.
What that means in practice: geo-grid rank tracking rather than a single postcode check, so you can see the actual shape of your visibility rather than one flattering number. Category and attribute selection, which decides which searches you are even eligible for. Review velocity, because reviews are local and a strong profile in your flagship suburb does nothing for the branch two suburbs over. Citation and listing consistency, so the same business details appear the same way everywhere. And the entity work underneath all of it, which is what keeps rankings stable instead of drifting every time Google adjusts something.
The suspension risk sits here too. Local SEO and Google Business Profile policy are the same job. A profile edit made in the wrong place can take a listing offline overnight, and no amount of organic work compensates for a location that has disappeared from Maps. Search Scope has reinstated 295 of 300 Australian profiles since early 2025, which is the same expertise applied defensively.
If you want the service rather than the advisory relationship, that is local SEO services. The difference is straightforward: hire the service when you know what needs doing, hire the consultant when you need someone to work out why it is not happening and decide what to do instead.
Looking for an SEO consultant in Perth?
Perth is the one market where Dorian Menard's remote-delivery approach does not apply, because it is where Search Scope is actually based: Victoria Park, working the Perth metro at suburb level since 2013, not fly-in expertise borrowed for a pitch.
It is also the market Search Scope is most honest about before taking your money. Inner Perth, from the CBD through to the airport corridor, is a genuinely competitive box for anyone searching for an SEO consultant in Perth: proximity limits how far any single location can rank, strong near a home base, fading fast with distance, and the east corridor from Vic Park through Belmont and Cannington behaves differently to the west and the CBD. A Perth SEO consultant who tells you otherwise has not looked at their own grid data.
That specific ground, suburb by suburb, is covered in more depth on local SEO in Perth. This page is about the advisory relationship: what a consultant does differently, and when hiring one in Perth actually makes sense over a package deal.
What makes this engagement different?
Three things, and they are the reasons businesses move here from somewhere larger.
You work with the specialist. Dorian does the strategy and the execution personally, whether the work is a map pack campaign or a national technical rebuild. There is no account manager relaying decisions, no junior analyst producing the deliverables, and no handoff after the first call. The person who assesses your account is the person who works on it.
Scope moves with the business. A single location becomes three, and the work becomes multi-location SEO without a renegotiation or a new supplier. Three becomes thirty and it becomes franchise SEO on the same terms. The advantage of one accountable specialist is that nothing gets dropped in the handover, because there is no handover.
Reporting is built around enquiries. Rankings, organic traffic and impressions are inputs. Enquiries, booked jobs and revenue are outputs, and conversion rates are what connects the two. Analytics that cannot draw a line from a keyword to a booking is not measuring return on investment or business growth, it is measuring activity. If reporting cannot connect the two, every performance conversation turns into an argument about the numbers instead of a decision about the business.
No lock-in. Month to month, 30 days notice. A minimum term protects the supplier, not the client. If the work is producing results you will stay because it is working, and if it is not, a contract should not be what keeps you.
Real results, not projections: organic traffic up 3,000% and a top-3 search engine rankings position for a national keyword with 12,000 monthly searches, in six months, for KPMG Australia. A mortgage broker holding the #2 Map Pack position in a competitive Queensland market against brokers with ten times the reviews. Both are on the testimonials page, with names attached.
Where most hires go wrong
Buying deliverables instead of outcomes
A monthly report is not an SEO strategy, and four blog posts is not an SEO campaign, it is a description of activity. If nobody can explain how a deliverable produces enquiries, it is filler.
Hiring for tactics before diagnosis
Commissioning high-quality link building when the real problem is that half the site is not indexed wastes the budget and the six months it takes to find out.
Confusing seniority with headcount
A larger team is not a more senior opinion. The question is who is making the calls on your account, and whether you will ever speak to them again after the pitch.
Accepting average position as a result
Average position moves for reasons that have nothing to do with revenue. If your analytics cannot connect reporting to enquiries, calls or bookings, it is decoration.
Signing a lock-in contract for an unproven fit
A minimum term protects the supplier, not you. If the work is good, you will stay because it is working.
What it costs
Search Scope retainers start at $1,999 per month plus GST, with the actual figure set after a scoping call rather than read off a rate card. The variables are scope, how many locations are involved, and how competitive the market is. Five locations in one metro area is a different job from five spread across five competing capital cities.
If you are not ready for a retainer, the diagnosis can be bought on its own. The audit tiers are $49 for a 15-minute Loom review, $599 for the comprehensive 25-point audit, or $999 for an audit with the on-page work implemented. Some businesses take the audit away and execute it internally, which is a legitimate outcome and considerably cheaper than discovering the same findings slowly over a year of retainer.
Google Business Profile reinstatement is priced separately at a fixed $550 including GST, reinstated or refunded. It is priced that way because the outcome is binary in a way most SEO work is not: the profile is either back or it is not, so a fixed fee with a refund attached is an honest way to sell it. Most cases are submitted within 24 hours of intake.
Merchant Center and Google Ads account recovery are quoted per case, because the work depends entirely on the suspension reason and how much of the underlying cause is still live on the site.
When should you not hire an SEO consultant?
Worth saying plainly, because it saves everyone a call. SEO is one part of a marketing strategy, not the whole of it.
If your website cannot convert the traffic it already has, fix that first, because more website traffic to a page that does not persuade is an expensive way to prove the page does not persuade. If the problem is what people find when they search your name, that is reputation management, not SEO.
If nobody internally can answer the phone or respond to enquiries within a day, lead generation is not your constraint. If the budget is a few hundred dollars a month, the honest answer is that specialist consulting is not the right purchase, and you will get more from doing the Google Business Profile basics properly yourself.
If any of that sounds like your situation, say so on the call and you will get told directly rather than sold a retainer.
Frequently asked questions
If you want a straight read on where your business actually stands, . You will get an honest assessment of what is holding visibility back and what it would take to change it, including whether a consultant is the right hire at all.
Meet your senior SEO consultant, Dorian Menard
Specialising in SEO since 2013. Founder of Search Scope. I work directly with every client on strategy and execution. No account managers, no offshore teams, no templated retainers.
My work covers multi-location and franchise SEO, organic and national SEO, local SEO, Google Maps, GBP and GMC reinstatement, technical audits, and AI search visibility. I work with established businesses and multi-location networks that want a senior specialist, not a service package.
Talk to the person who will do the work.
A genuine 30-minute call with the specialist, not a salesperson. You leave with a clear view of what is limiting your visibility, what it would take to fix, and an honest answer on whether this is the right engagement for you.