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SEO consultant: what one does, and when to hire.

Dorian Menard has worked in SEO since 2013 and runs every Search Scope engagement personally. Local, multi-location, national and AI search, plus the Google platform problems that take a business offline overnight. This page explains what a consultant actually changes, and when you are better off hiring something else.

Written by Dorian Menard. 13+ years executing SEO. Based in Perth, working Australia-wide.

Hiring a local SEO consultant
TLDR
  • An SEO consultant is a senior specialist you hire for judgement: what to do, in what order, and what to ignore. An agency sells you delivery capacity. They are not the same purchase.
  • Hire a consultant when the problem is deciding what to do. Hire an agency when you already know and need hands. Hire in-house when the work is constant and someone can own it full time.
  • The work here spans local SEO, multi-location SEO, national organic SEO and AI search visibility, because they are four surfaces of the same entity problem, not four separate projects.
  • Google Business Profile, Merchant Center and Google Ads recovery sit alongside it. 295 of 300 profiles reinstated since early 2025, a 98% success rate.
  • Dorian Menard does the strategy and the execution personally. No account managers, no handoff after the first call, no lock-in contract.

What an SEO consultant actually does

The job is not producing SEO work. It is deciding which SEO work is worth producing.

Most businesses arriving here do not have a shortage of activity. They have had blog posts written, citations submitted and reports delivered on schedule, and none of it moved the number that matters. The missing piece was never effort. It was somebody senior enough to look at the whole picture and say which two things out of thirty were actually holding the business back, and which twenty-eight were noise.

In practice that means diagnosis first: what is indexed, what is ranking, what is technically broken, how the site is structured, what the map pack is doing, who is winning and why, and whether AI assistants know the business exists. Then a sequence, because doing the right things in the wrong order wastes months. If you only want the diagnosis, that is what an SEO audit is for. Then the execution, or the direction of whoever executes it.

You are hiring judgement about what to do, not capacity to do more.

Consultant, agency or in-house

These get compared as though they are three prices for the same thing. They are three different purchases, and picking the wrong one is expensive in a way that takes six months to become obvious.

Hire a consultant when
  • The problem is deciding
  • You do not know why visibility stalled
  • The last agency delivered activity, not results
  • Something specific broke and nobody can say why
  • You need a plan your team can then execute

You are buying judgement and accountability on the decisions.

Hire an agency when
  • The strategy is already settled
  • You need sustained production across content and links
  • Volume is the constraint, not direction
  • You have someone internal to manage them

You are buying delivery capacity. Make sure the strategy exists first.

In-house is the third option and the one most often decided on cost alone. It works when the work is genuinely constant and one person can own it properly. It struggles because modern search is not one discipline: technical SEO, content, local search, platform policy and AI visibility are four or five specialisms, and expecting one hire to cover all of them is how businesses end up with a competent generalist who is out of their depth in three of the five areas that matter.

In-house makes sense when
  • The workload is constant and full time
  • You can afford the salary plus the ramp-up
  • The scope is narrow enough for one specialism
  • You already have senior direction to point them at
A consultant makes sense when
  • You need the decisions made correctly, once
  • The problem spans several specialisms at once
  • A platform account is suspended and revenue is bleeding
  • You want senior judgement without a senior salary

The arrangement that works best. A consultant setting direction and owning the hard calls, an internal marketer or existing agency executing the volume. You get senior judgement on strategy without paying senior rates for production work.

What the work covers

Search stopped being one surface. Local packs, organic results, Maps, Shopping and AI answers are separate places to be found, all feeding each other, and most suppliers still work only the one they were hired for. These five are treated as one system here because that is what they are, and each has its own service page: local SEO, multi-location SEO, organic and national SEO, AI search visibility, and Google Business Profile recovery.

1

Local SEO and Google Maps

Map pack visibility for businesses whose customers search within a radius. Category and attribute strategy, review velocity, citation consistency, and geo-grid rank tracking rather than a single postcode check. The honest part most consultants skip: proximity limits how far one location can realistically rank, so the campaign gets built around the territory you can actually win.

2

Multi-location SEO

Groups running several branches, clinics, campuses or depots. Location page architecture that scales without cannibalising itself, one properly configured Google Business Profile per site, and reporting split by location so you can see which branches are working and which are not.

3

National and organic SEO

Competing where proximity gives no advantage and the winner is decided by relevance, depth and trust. Technical foundation, content built around real buyer intent, internal link architecture, and authority earned link by link.

4

AI search visibility

Whether ChatGPT, Gemini, Perplexity and Google AI Overviews understand who you are and cite you. Entity clarity, schema, citation strength and content structured to be extracted rather than skimmed, measured with in-house tracking rather than asserted.

5

Platform recovery

Suspended Google Business Profiles, Merchant Center accounts and Google Ads accounts. Diagnosis first, because most rejected appeals fail for targeting the wrong suspension reason, then a properly evidenced appeal submitted once.

Hiring a local SEO consultant

Local is where most of this work starts, and it is the area where the gap between a consultant and a supplier shows up fastest. Local visibility is decided by three things you can only partly control: relevance, prominence, and proximity. Most of what gets sold as local SEO only touches the first two, then quietly blames the algorithm for the third.

Proximity is the part nobody wants to say out loud. A single location cannot rank across an entire metro area, no matter how good the work is. Map pack visibility falls away with distance from your address, and past a certain radius the businesses closer to the searcher win regardless of how strong your profile is. A consultant tells you that on the first call and builds the campaign around the territory you can realistically own, then extends it deliberately. A supplier sells you a package that quietly targets the whole city and reports on the postcodes where it happened to work.

What that means in practice: geo-grid rank tracking rather than a single postcode check, so you can see the actual shape of your visibility rather than one flattering number. Category and attribute selection, which decides which searches you are even eligible for. Review velocity, because reviews are local and a strong profile in your flagship suburb does nothing for the branch two suburbs over. Citation and listing consistency, so the same business details appear the same way everywhere. And the entity work underneath all of it, which is what keeps rankings stable instead of drifting every time Google adjusts something.

The suspension risk sits here too. Local SEO and Google Business Profile policy are the same job. A profile edit made in the wrong place can take a listing offline overnight, and no amount of organic work compensates for a location that has disappeared from Maps. Search Scope has reinstated 295 of 300 Australian profiles since early 2025, which is the same expertise applied defensively.

If you want the service rather than the advisory relationship, that is local SEO services, with local SEO in Perth and Google Maps SEO covering the specific ground. The difference is straightforward: hire the service when you know what needs doing, hire the consultant when you need someone to work out why it is not happening and decide what to do instead.

How this engagement is different

Three things, and they are the reasons businesses move here from somewhere larger.

You work with the specialist. Dorian does the strategy and the execution personally, whether the work is a map pack campaign or a national technical rebuild. There is no account manager relaying decisions, no junior analyst producing the deliverables, and no handoff after the first call. The person who assesses your account is the person who works on it.

Reporting is built around enquiries. Rankings, traffic and impressions are inputs. Enquiries, booked jobs and revenue are outputs. If reporting cannot connect the two, every performance conversation turns into an argument about the numbers instead of a decision about the business.

No lock-in. Month to month, 30 days notice. A minimum term protects the supplier, not the client. If the work is producing results you will stay because it is working, and if it is not, a contract should not be what keeps you.

Where most hires go wrong

Buying deliverables instead of outcomes

Four blog posts and twenty citations a month is a description of activity, not a plan. If nobody can explain how a deliverable produces enquiries, it is filler.

Hiring for tactics before diagnosis

Commissioning link building when the real problem is that half the site is not indexed wastes the budget and the six months it takes to find out.

Confusing seniority with headcount

A larger team is not a more senior opinion. The question is who is making the calls on your account, and whether you will ever speak to them again after the pitch.

Accepting average position as a result

Average position moves for reasons that have nothing to do with revenue. If reporting cannot connect to enquiries, calls or bookings, it is decoration.

Signing a lock-in contract for an unproven fit

A minimum term protects the supplier, not you. If the work is good, you will stay because it is working.

What it costs

Retainers start at $1,999 per month plus GST, with the actual figure set after a scoping call rather than read off a rate card. The variables are scope, how many locations are involved, and how competitive the market is. Five locations in one metro area is a different job from five spread across five competing capital cities.

If you are not ready for a retainer, the diagnosis can be bought on its own. The audit tiers are $49 for a 15-minute Loom review, $599 for the comprehensive 25-point audit, or $999 for an audit with the on-page work implemented. Some businesses take the audit away and execute it internally, which is a legitimate outcome and considerably cheaper than discovering the same findings slowly over a year of retainer.

Google Business Profile reinstatement is priced separately at a fixed $550 including GST, reinstated or refunded. Merchant Center and Google Ads account recovery are quoted per case.

When you should not hire a consultant

Worth saying plainly, because it saves everyone a call. If your website cannot convert the traffic it already has, fix that first, because more visitors to a page that does not persuade is an expensive way to prove the page does not persuade. If the problem is what people find when they search your name, that is reputation management, not SEO. If nobody internally can answer the phone or respond to enquiries within a day, lead generation is not your constraint. If the budget is a few hundred dollars a month, the honest answer is that specialist consulting is not the right purchase, and you will get more from doing the Google Business Profile basics properly yourself.

If any of that sounds like your situation, say so on the call and you will get told directly rather than sold a retainer.

Frequently asked questions

A consultant diagnoses why a business is not visible, decides what to do about it in what order, and either executes the work or directs the people who will. The value is judgement rather than volume: knowing which of thirty possible improvements will actually move enquiries, and which are a waste of six months. That covers technical diagnosis, site and location architecture, content direction, authority building, Google Business Profile strategy, AI search visibility and measurement.

They solve different problems. A consultant is the right call when you need to know what to do, when the last agency delivered activity without results, or when a specific thing is broken and nobody can say why. An agency is the right call when the strategy is already settled and you need sustained delivery capacity across content, links and production. Some businesses need both, with the consultant setting direction and the agency executing it.

In-house works when the work is constant, the person can genuinely own it, and you can afford both the salary and the ramp-up. It struggles when one person has to cover technical SEO, content, local search, platform policy and AI visibility, which is really four or five specialisms. A consultant costs less than a salary, brings judgement from many accounts rather than one, and can direct an in-house hire once you make one. A common arrangement is a consultant setting direction while an internal marketer executes.

Search Scope retainers start at $1,999 per month plus GST, with the exact figure set after a scoping call rather than from a rate card. One-off audits run $49 for a 15-minute Loom review, $599 for the comprehensive 25-point audit, and $999 for an audit with on-page implementation. Google Business Profile reinstatement is a fixed $550 including GST, reinstated or refunded. Every engagement is month to month with 30 days notice and no lock-in.

A local SEO consultant works on the three things that decide local visibility: relevance, prominence and proximity. The difference from a general SEO supplier is that a consultant is honest about proximity. One location cannot rank across a whole metro area, so the campaign gets built around the territory you can realistically win rather than the whole city. In practice that means geo-grid rank tracking instead of a single postcode check, category and attribute selection, review velocity, listing consistency, and the Google Business Profile policy knowledge that stops a listing being suspended in the first place.

No. Search Scope is based in Victoria Park, Perth, and works with clients across Australia, the United States and Europe. Local SEO does not require a local supplier, it requires someone who understands how proximity, prominence and relevance interact in your specific market. What matters practically is a compatible timezone and being able to reach the person doing the work directly.

It depends what is broken. Indexation problems, a misconfigured Google Business Profile or a botched migration can produce visible movement within weeks because you are removing a blocker rather than building something new. Competitive organic rankings in a contested market take six to twelve months. Anyone offering a fixed timeline before looking at your site is guessing.

No, and neither can anyone else. Google does not sell ranking positions and the algorithm is not under any consultant’s control. What can be committed to is the work, the reasoning behind it, honest reporting on what moved and what did not, and the ability to leave with 30 days notice if it is not working. The one guarantee here is on Google Business Profile reinstatement, which is reinstated or refunded, because that outcome is binary and measurable.

Start there before anything else, because a suspended profile can take local enquiries to zero overnight and no amount of organic work compensates for it. Search Scope has reinstated 295 of 300 Australian profiles since early 2025, a 98% success rate. The most useful thing you can do in the first hour is stop appealing and get the actual suspension cause diagnosed, since repeated weak appeals make recovery harder.

If you want a straight read on where your business actually stands, . You will get an honest assessment of what is holding visibility back and what it would take to change it, including whether a consultant is the right hire at all.

Dorian Menard, Search Scope founder and senior SEO consultant
Founder
Dorian Menard
Search Scope · Australia
SEO since
The founder

Meet your senior SEO consultant, Dorian Menard

Founder. 13+ years, SEO only.

13 years specialising in SEO. Founder of Search Scope. I work directly with every client on strategy and execution. No account managers, no offshore teams, no templated retainers.

My work covers organic and national SEO, local SEO, Google Maps, GBP and GMC reinstatement, ecommerce SEO, technical audits, and AI search visibility. I work with established Australian businesses that want a senior specialist, not a service package.

13+
Years
200+
Engagements
98%
Reinstatement
1
Specialist on your account
30 minutes · One specialist · No obligation

Talk to the person who will do the work.

A genuine 30-minute call with the specialist, not a salesperson. You leave with a clear view of what is limiting your visibility, what it would take to fix, and an honest answer on whether this is the right engagement for you.

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No lock-in contracts 13+ years specialising in SEO Founder-led from first call