Google Business Profile Reinstatement Service

Profiles are disabled for violating Google’s guidelines—like wrong business name, fake address, or keyword stuffing. Stick to the rules to avoid suspension.

Understand common pitfalls and best practices by reading our detailed guide to fixing GBP suspensions.

Google requires physical presence. Online-only businesses are not eligible for a GBP listing support.google.com/business/answer/13763036

You need to develop both an online and real activity where you have physical contact with your clients in order to become eligible.

Fix compliance issues, prepare valid documents, and submit a detailed appeal to Google.

Our comprehensive guide explains the process in detail at https://searchscope.com.au/how-to-fix-a-suspended-google-business-profile/

Anywhere from 2 days to several weeks, depending on your case and region.

While timelines vary, our team can provide insights tailored to your situation. It can often take from a couple of days up to a month in rare cases. The sooner you handle it, the better, obviously. In Australia, we can get your GBP reinstated in 24 hours if we start early in the morning and have all the documents ready! Escalation cases take longer, with an average of 1.5 to 2 weeks.

We offer two ways to get started, depending on how ready you are and how much support you need:

1. Fill Out a Quick Form to Get Started (Most Clients)

Most clients don’t need a call to get their listing reinstated.

Instead, you can fill out a short form that captures everything we need to evaluate your case. Once submitted:

• We’ll review your answers and confirm if your listing is eligible

• You’ll receive a detailed email outlining your reinstatement strategy

• We’ll request manager access to your Google Business Profile and tell you exactly which documents to upload to a shared Google Drive folder

Once everything’s ready:

• We’ll submit the appeal on your behalf, or

• If you’ve already been in touch with Google, we’ll give you a ready-to-send appeal template that matches your case

This is the fastest and most efficient way to resolve your suspension.

2. Book a Consultation Call (If You Need Reassurance or Have Questions)

If you prefer to speak with someone before moving forward, you can still book a 15-minute consultation call.

Before the call:

• You’ll be asked to answer a few quick questions so we can prepare

• We’ll use the time to explain what happened, assess eligibility, and walk you through the process

Calls are limited to protect our availability, so we recommend using the form unless your case is complex or you need one-on-one guidance.

We treat your privacy and business data with the highest level of confidentiality. All documents you share with us—whether it’s your ASIC registration, utility bills, photos, or internal communications—are stored securely, used only for the purpose of your reinstatement, and never shared with anyone outside our team.

We don’t outsource. We don’t use shady freelancers. Every file stays in-house and is handled by professionals who understand the sensitivity of your business identity.

Once your case is resolved, we permanently delete sensitive files from our system upon request.

The 550 incl. GST pricing applies to cases where the appeal process is still available—meaning you either haven’t submitted a second appeal yet or haven’t exchanged multiple follow-up emails with Google regarding the refusal and “Redress options.”

If the appeal path has been exhausted and Google support is no longer responding, pricing may vary based on case complexity. These situations require additional work, including escalation to higher-level Google contacts.

This applies to cases where the business owners have exhausted all their appeal options before contacting professionals.