Google Business Profile Reinstatement Service
Is your business struggling with a disabled Google Business account or facing frustrating Google My Business recovery issues?
Whether you’re dealing with a profile that’s been taken down or a prolonged Google reinstatement process, a disabled listing can severely impact your online advertising, digital marketing, and lead generation performance.
Every day your profile remains offline could mean dozens of lost calls, leads, and bookings!
Only Pay When We Reinstate Your GBP
200+ reinstatements handled since early 2025 – We have many more reviews and testimonials from legitimate businesses, but Google keeps on removing them lately!

New: We offer a full guarantee—you only pay if we successfully reinstate your Google Business Profile!
We have successfully handled over 100 reinstatements since the beginning of 2025!
With every order you receive a free PDF explaining how to handle and edit your profile once reinstated! Learn how to maintain regulatory compliance and keep your profile active.
We also offer a free audit of your profile.
Expert Google Business Profile Recovery Service
Our specialised service offers a proven process for Google business profile reinstatement that works.
We manually process your Google Business Profile recovery by working directly with Google support.
Our team is experienced in handling reinstatement cases across Australia, ensuring your case is escalated to higher authorities for prompt resolution through verified channels of communication.
With our service, you’ll benefit from:
- Thorough Compliance Review: We examine your listing for any policy violations ensuring that your profile meets all of Google's guidelines.
- Professional Guidance: We help you understand Google Business Profile compliance issues and provide clear instructions on how to restore your google business profile.
- Document Preparation: Our experts assist in gathering and verifying the necessary documents so that your case is as strong as possible.
- Professionally Crafted Request: We submit your GBP reinstatement request manually and work with Google's higher authority to expedite the process.
- We Won't Stop Until It Works: We submit as many requests as needed and use our connections to escalate to higher authorities if needed.
Common Google Business Profile Suspension Issues We Resolve
Your Google Business Profile didn’t just vanish into thin air—there’s always a reason.
After handling hundreds of reinstatement cases across Australia, we’ve seen (almost) every violation Google throws at businesses.
From inaccurate service areas, telephone numbers, inconsistent physical addresses, and keyword-stuffed business names to fake reviews and spammy descriptions, we’ve seen almost every entity-level violation Google can throw at businesses.
Incomplete Address or Service Area Details
Physical businesses need crystal-clear address information, while service-area businesses must define their coverage zones precisely. Vague or incorrect location data triggers profile removal. We ensure your listing accurately represents your business location or service territory.
Inconsistent Business Information and NAP Issues
When your business name, address, and phone aren’t aligned across your website, social media platforms like Facebook, Instagram, or LinkedIn, Google may flag your listing as suspicious. We fix this by ensuring consistent data across every local search and directory channel.
Keyword-Stuffed Business Names
Cramming irrelevant keywords into your business or trade name violates Google's guidelines. Your business name must match your registered trading name—not be a keyword dumping ground. We review your business name and align it with Google's policies to prevent penalties.
Poor Quality or Inappropriate Media
Low-quality images or media content may be treated as electronic spam or policy breaches. We ensure visual content supports your customer experience and brand reputation across Google Maps and search.
Fake Reviews or Review Manipulation
Creating fake or biased reviews triggers reputation management issues and violates Google’s review policies. We guide you on authentic customer engagement strategies and content marketing methods that build genuine reputation and trust.
Problematic Website URL Redirects
If your home page or WordPress site redirects to irrelevant URLs, Google interprets it as deceptive advertisingbehaviour. We review your website ownership, ensure redirects are legitimate, and improve user experience to restore compliance.
Misleading Business Information
We ensure your menu, pricing, and service details are accurate, transparent, and consistent. False claims can damage your PageRank and visibility in search engine results.
Website Not Matching Your Profile Data
Your website works in pair with your GBP, and the information found on it needs to showcase your activity and match the data provided to Google. We help you improve your website to pass Google checks.
Non-Compliant Posts or Offers
Using offensive language, irrelevant content, or excessive promotional material in your posts or offers breaches Google's guidelines. We review your content strategy and ensure it's informative, engaging, and policy-compliant whilst balancing promotional messaging with valuable information.
What Happens When Your Google Business Listing Is Suspended
A disabled Google Business Profile means your business is invisible on Google Maps and local search engines, making it harder for local customers to find you.
You may be wondering, “How long will my profile remain offline?”. It could be permanently unless you address any violations.
Your customer engagement and means of communication like calls, forms, or online chat suffer drastically. When automated responses offer no help, you’re left battling both information retrieval issues and complexity in compliance.

The Hidden Cost of a Suspended Google Business Profile
Every day your business remains disabled, you lose potential leads and revenue.
- More than 75% of people who search locally on their phone visit a business within 24 hours
- More than 25% of those searches turn into actual sales
When your Google Business Profile is offline, you’re invisible to these potential customers. They’re searching for exactly what you offer but finding your competitors instead. Every day you’re offline is money walking out the door.
Google My Business recovery issues can leave you feeling powerless, especially when you’re not sure how to maintain compliance in the future.
Our Google Business Profile Reinstatement Process
- Initial Consultation: We evaluate your current GBP status and discuss your specific Google Business recovery needs.
- Access and Preparation: Provide us Google Business Profile Manager access; we’ll secure ownership while limiting other manager access for efficiency.
- Tailored Case: We prepare and submit your Google reinstatement request, addressing the unique aspects of your case and explaining how to restore your Google My Business profile effectively.
- Follow-Up and Support: Our team remains available to answer your questions and guide you through any additional steps required by Google. Waiting is the hard part here, but we are available for support.
Proven Reinstatement Process With High Success Rate
Our proven track record demonstrates that we can reinstate your listing swiftly and effectively, getting your business back online where it belongs.
Experience Across All Business Profile Categories
We serve all types of companies across industries — from e-commerce stores to service providers — ensuring digital marketing compliance and sustainable growth.
Guaranteed Support Until Your Listing Is Reinstated
We stand by our work. If our reinstatement efforts do not succeed, our "only pay for results" guarantee ensures that you face minimal financial risk while receiving exceptional service.
Eligibility quick check
If your business is online-only and you do not meet customers in person, you are not eligible for a Google Business Profile.
If you created a duplicate profile before or while appealing, it will block reinstatement. Google advises against creating a new profile. Please delete any duplicate profile before we start.
What we need from you
- Business registration or licence
- Supporting documents that match the profile name and address
- A short timeline of what changed before suspension
- Manager access in Business Profile Manager
Can You Reinstate a Google Business Profile Yourself?
Sure, you can try. Google provides appeal forms and help articles, just like it provides guidelines for compliance. That doesn’t mean most people understand how to apply them correctly.
The reinstatement process is not about submitting a form and waiting. It requires identifying the exact trigger behind the suspension, fixing the underlying profile, website, and entity issues, assembling the right evidence, and presenting a recovery case that aligns with how Google actually reviews appeals.
Most business owners attempt this on their own, follow generic advice, submit multiple appeals, and unknowingly make the situation worse.
Weeks later, the profile is still offline, revenue is still bleeding, and the suspension is harder to reverse than when they started.
That’s where we come in.
The Google Business Profile reinstatement game isn’t something you learn from a YouTube video or a “quick tips” blog post. It requires knowing Google’s policies inside and out, understanding their review process, and having the persistence to keep pushing when automated responses bounce back like a boomerang.
At Search Scope, this is what we do every single day.


The Reinstatement Outcome for Suspended Listings
Your business is back where customers can actually find it.
With Search Scope handling your reinstatement, your Google Business Profile will be restored, putting you back on Google Search and Maps where you belong. Customers can find you again, your phone starts ringing, and your online presence stops looking like a ghost town.
We don’t just get you back online—we optimise everything to prevent future dramas. With a properly reinstated and optimised profile, you can get back to running your business instead of wrestling with Google’s bureaucracy.
Pricing and Guarantee
We offer competitive pricing and will always try to deliver.
Update December 2025: Google support has been under significant pressure due to the Christmas holidays so patience is needed when doing manual escalations. Google has also revamped the way they handle manual escalations, so please be patient if you are stuck after 2 failed appeals, as we are currently adjusting to their new system.
We’ve updated our pricing due to the increasing volume of requests and to ensure we focus our efforts on serious business owners who are committed to resolving their Google profile issues efficiently.
No results, no charge — if we can’t get your Google Business Profile reinstated, you don’t pay a cent.
Reactivate GBP Profile
This service is intended for all businesses submitting a first or second-time appeal. If your case requires escalation — such as after 2 rejections, multiple follow-ups without response, or when Google’s review team has already denied your request — additional fees will apply due to the extra work involved.
- Eligibility: Tailored for all businesses. If you are stuck, our service will get you back online!
- Detailed Review: We offer an in-depth analysis of why your previous review requests failed, pinpointing critical issues that led to the refusal.
- Enhanced Documentation: We help gather and optimise all necessary evidence to strengthen your reinstatement case.
- Comprehensive Guide: Alongside reinstating your maps profile, you’ll receive a detailed guide outlining best practices and actionable steps on how to avoid future issues with Google.
- Free GBP Audit: We provide you with a comprehensive audit of your GMB account and profile with every reinstatement.
- Guarantee: We only invoice for successful reinstatements. If we cannot reinstate your profile, you pay nothing.
GBP Reinstatement Consulting
This service is for businesses that are looking for in-depth consulting regarding their issue and need a specific plan of action or want to prevent future compliance issues from happening.
Our guarantee does not apply to this service, as it is not a done-for-you service! If you are stuck after 2 failed appeals, you need to use the service above.
- Call to understand your issue and current situation
- Actionable plan to fix your GBP issue and prepare for a reinstatement request
- Documentation Check: Our experts verify that all necessary documentation (business license, utility bills, etc.) is in order and compliant with Google’s guidelines.
- Optimisation Tips: We will explain how you can better optimise your profile for increased performance. This includes tips to bulletproof your digital footprint and maximise rankings in AI LLMs.
- Future-proofing Your Listing: We share advanced tips to help you maintain compliance and keep your business profile active.
Advanced GBP Risk, Compliance and Account Architecture Consulting
For agencies, multi-location businesses, and operators who understand that keeping Google Business Profiles live, stable, and trusted is a competitive advantage, not an afterthought.
This is a private one-on-one consulting session focused on long-term protection, account hygiene, and risk reduction across Google Business Profiles and the Google accounts that manage them.
This is not a reinstatement service. It is expert advisory for businesses that want fewer suspensions, fewer verifications, and fewer surprises.
What this is
A 60–90 minute private consulting session where we review your profile setup, account structure, and operational practices to identify suspension risks, verification triggers, and trust weaknesses. You leave with a clear playbook to protect profiles at scale and reduce risk across current and future listings.
What this is not
This session does not include reinstatement work, appeal submissions, or manual escalations. Suspended profiles are handled separately under our standard reinstatement service with fixed pricing.
Who this is for
- Agencies managing multiple client profiles
- Multi-location or franchise-style businesses
- High-revenue local service businesses with real exposure to downtime
If you only want someone to submit an appeal form, this is not for you and you should use our regular reinstatement service above.
Why this exists
Most suspensions are not bad luck. They are caused by weak account architecture, poor change control, and avoidable trust signals. This session exists to fix that.
- Google account and Gmail hygiene best practices
- How to structure and compartmentalise Google accounts for agencies and multi-location businesses
- Reducing verification triggers and unnecessary trust resets
- Change management rules that keep profiles under the radar
- Common suspension patterns we see across regions and industries
- The list of documents Google requires for verifications/reinstatements
- How to scale profiles without scaling risk
- Post-reinstatement protection strategies to avoid repeat suspensions
We handle dozens of reinstatements every week and can’t accept every case — spots are limited, so secure yours before we hit capacity. Thanks to our proven process and high success rate (98%), we’re confident in offering a no results, no fee guarantee — because when we take on a case, we expect to win.
| Comparison Factor | Self-Service Approach | Standard Marketing Firm | Search Scope |
|---|---|---|---|
| Implementation Timeline | ✗ Extensive time required for learning Google’s reinstatement procedures and troubleshooting issues | ? Moderate timeline, but may lack focus on reinstatement priorities | ✓ Streamlined process with minimal time required from you; we manage the complete workflow |
| Investment Required | ✗ No upfront cost (but expect lost revenue potential and time cost) | ? Often bundled within broader marketing packages at premium rates | ✓ Competitive pricing with customised packages designed for your specific needs |
| Technical Knowledge | ✗ Minimal understanding of Google’s reinstatement requirements and policies | ? Basic local profile knowledge but limited reinstatement expertise | ✓ Specialised expertise and experience in Google Business Profile reinstatement strategies |
| Long-term Profile Enhancement | ✗ Basic understanding of profile optimisation best practices for sustained growth | ? Standard profile optimisation but limited post-reinstatement strategy | ✓ Advanced optimisation to improve performance after reinstatement and reduce repeat issues |
| Project Communication | ✗ Direct but often confusing back-and-forth with Google support | ? Standard updates but may not have reinstatement-specific comms | ✓ Clear updates and practical guidance, acting as your advocate through the process |
| Reinstatement Success Probability | ✗ Lower odds due to inexperience and common procedural mistakes | ? Moderate success depending on their reinstatement track record | ✓ Higher success probability using tested strategies and refined processes |
| Ongoing Assistance | ✗ No experienced guidance during or after the reinstatement journey | ? Basic support, but limited specialist reinstatement consulting | ✓ Guidance during reinstatement plus practical steps to prevent repeat issues |
| Final Outcome | ✗ Unpredictable results with risk of extended suspension or permanent closure | ? Mixed results based on reinstatement focus and resources | ✓ Strong probability of reinstatement with a stable, optimised profile afterwards |
Word From Our Partners
We work with a wide range of businesses, from Australian local and national businesses to international clients and brands. These are real reviews, from real people, that can be verified on my LinkedIn or Google Business Profile.

Amazing service. Dorian was super helpful and had a deep understanding about getting my Google Business Profile reinstated, even when it seemed impossible.
He had the process down pat and only 1 day after the request was submitted, my Google profile was back up and thankfully still had all of the reviews. 110% worth the money and I highly recommend.

My GBP was down and it is a nightmare to have the review request approved.
Dorian took the time and reviewed my profile, documents and then made the necessary adjustments required to have the profile back up.
Although google was not easy to deal with, Dorian's advice made it as easy as possible.
Cheers for the help in getting us back online.
Dorian was methodical and persistent in his successful efforts to get my Google Business Profile back on track. He went above and beyond; his communication was clear and his service transparent at every step of the way. If your Google Business Profile is down, give Dorian from Search Scope a call. You won’t find better!
Dorian helped us to get our google business back and running in 24 hours!
His fast responses, knowledge and his Google team have keep the process fast tracked, smooth and easy.
Step by step guidance, and instructions made easy to understand, help us to follow without confusion.
He also offer after care, that made me not felt left behind with unanswered questions/ questions explanations.
I would recommend his service/s to anyone that stuck with the reinstatement problem as myself.
Frequently Asked Questions
Browse through our frequently asked questions to find quick answers to your queries. Got more questions? Do not hesitate to contact us.
What is a google business profile reinstatement?
A formal reinstatement request to Google to restore a suspended or disabled Business Profile.
Learn more about the steps and strategies in our reinstatement guide
Search Scope GBP appeal guide
Why does my Google Business Profile get disabled and how do I avoid it?
Profiles are disabled for violating Google’s guidelines—like wrong business name, fake address, or keyword stuffing. Stick to the rules to avoid suspension.
Understand common pitfalls and best practices by reading our detailed guide to fixing GBP suspensions.
My business only operates online and my GBP got disabled
Google requires physical presence. Online-only businesses are not eligible for a GBP listing support.google.com/business/answer/13763036
You need to develop both an online and real activity where you have physical contact with your clients in order to become eligible.
How do I reinstate a disabled Google Business Profile?
Fix compliance issues, prepare valid documents, and submit a detailed appeal to Google.
Our comprehensive guide explains the process in detail at https://searchscope.com.au/how-to-fix-a-suspended-google-business-profile/
How long does the reinstatement process take?
Anywhere from 2 days to several weeks, depending on your case and region.
While timelines vary, our team can provide insights tailored to your situation. It can often take from a couple of days up to a month in rare cases. The sooner you handle it, the better, obviously. In Australia, we can get your GBP reinstated in 24 hours if we start early in the morning and have all the documents ready! Escalation cases take longer, with an average of 1.5 to 2 weeks.
How does it works?
We offer two ways to get started, depending on how ready you are and how much support you need:
1. Fill Out a Quick Form to Get Started (Most Clients)
Most clients don’t need a call to get their listing reinstated.
Instead, you can fill out a short form that captures everything we need to evaluate your case. Once submitted:
We’ll review your answers and confirm if your listing is eligible
You’ll receive a detailed email outlining your reinstatement strategy
We’ll request manager access to your Google Business Profile and tell you exactly which documents to upload to a shared Google Drive folder
Once everything’s ready:
We’ll submit the appeal on your behalf, or
If you’ve already been in touch with Google, we’ll give you a ready-to-send appeal template that matches your case
This is the fastest and most efficient way to resolve your suspension.
2. Book a Consultation Call (If You Need Reassurance or Have Questions)
If you prefer to speak with someone before moving forward, you can still book a 15-minute consultation call.
Before the call:
You’ll be asked to answer a few quick questions so we can prepare
We’ll use the time to explain what happened, assess eligibility, and walk you through the process
Calls are limited to protect our availability, so we recommend using the form unless your case is complex or you need one-on-one guidance.
How do you handle my business documents and protect my privacy?
We treat your privacy and business data with the highest level of confidentiality. All documents you share with us—whether it’s your ASIC registration, utility bills, photos, or internal communications—are stored securely, used only for the purpose of your reinstatement, and never shared with anyone outside our team.
We don’t outsource. We don’t use shady freelancers. Every file stays in-house and is handled by professionals who understand the sensitivity of your business identity.
Once your case is resolved, we permanently delete sensitive files from our system upon request.
What does this * means next to the $550 incl. GST price?
The 550 incl. GST pricing applies to cases where the appeal process is still available—meaning you either haven’t submitted a second appeal yet or haven’t exchanged multiple follow-up emails with Google regarding the refusal and “Redress options.”
If the appeal path has been exhausted and Google support is no longer responding, pricing may vary based on case complexity. These situations require additional work, including escalation to higher-level Google contacts.
This applies to cases where the business owners have exhausted all their appeal options before contacting professionals.
This is quite expensive, can I do this myself?
Yes, you absolutely can. Anyone can submit reinstatement appeals, dig through Google’s documentation, and post on the public support forum hoping an expert eventually escalates the case. The real question is whether your time is worth more than the weeks you’ll spend figuring it out and dealing with back-and-forth rejections.
What you’re paying for is not an email or a form submission. You’re paying for expertise, a full compliance audit of your Google Business Profile, website and documentation, and a correctly structured appeal that significantly increases your chance of reinstatement. You’re also paying to avoid wasting time on trial and error.
If saving money is more important than speed and certainty, do it yourself. If getting reinstated quickly matters, we handle everything end-to-end.
A lot of our clients are often telling us that this service is quite cheap compared to all the extra value and peace of mind they receive.
I do not live in Australia nor in an English speaking country, can you still help me?
Yes, we can reinstate GBP profiles from any country and in any language, as long as you are able to communicate with us.