Google Review Removal That Actually Works
From quick removals to escalated appeals, our Australian team handles everything for you.
Your business reputation is everything. A single fake Google review can destroy months of hard work and cost you thousands in lost revenue. Studies show that 87% of potential customers won’t even consider a business rated below 3 stars, and you need over 30 positive reviews to offset the damage from just one bad Google review.
For Australian businesses where local reputation matters most, this impact is devastating. But here’s the truth: most fake reviews, spam, and malicious attacks can be successfully removed when you know how Google’s system actually works.
Fake or Unfair Google Reviews Are Costing You Customers. We Get Them Removed—Legally and Permanently.
The Hidden Cost of Fake Reviews
Every fake review sitting on your business profile is actively damaging your bottom line. Here’s what’s happening behind the scenes:
- Lost conversions: A drop from 4.9 to 4.6 stars reduces conversions by 20%
- Reduced visibility: Bad reviews hurt your Google Maps rankings
- Competitor advantage: Malicious competitors often target successful businesses
- Long-term damage: Negative reviews compound over time, making recovery harder
The good news? We’ve developed a proven system that removes harmful reviews permanently—without violating Google’s policies or risking your business profile.
Pay Only If We're Successful - Our Australian Guarantee
We’re so confident in our removal process that we offer something no other Australian review removal service can match:Â you only pay if we successfully remove the review.
Here’s how it works:
- No upfront payment for Standard and Advanced cases
- Small deposit required for Escalated cases (refunded if unsuccessful)
- Full payment due only after the fake Google review is permanently removed
- Money-back guarantee if the review remains after our removal process
This isn’t just about confidence—it’s about aligning our success with yours. When you win, we win.
What we offer
At Search Scope, we’ve developed a proprietary system that achieves what others can’t deliver: swift, permanent removal of negative Google reviews.
While other agencies make promises, we deliver results—typically within 10 business days.
Permanent Removal of Negative Reviews
Say goodbye to damaging reviews for good. Our service ensures a permanent solution, eliminating harmful feedback that impacts your business. Protect your reputation with a proven, lasting approach.
Australian Expertise You Can Trust
Unlike offshore review removal services, we're based right here in Perth. We understand Australian business law, consumer protection standards, and local market dynamics. When you work with us, you're dealing with real Australians who understand your business challenges.
Transparent Process, Real Results
We don't hide behind vague promises or mysterious "proprietary methods." Our removal process is systematic, documented, and fully compliant with Google's terms of service. You'll know exactly what we're doing and why it works.
Strategic Removal Approach
We employ a targeted approach to remove reviews that harm your business. Using professional removal techniques, we create compelling cases that meet Google’s strict criteria. Swift, strategic, and effective.
Full Compliance with Google's Guidelines
Our service follows Google’s policies to the letter, ensuring a safe, compliant removal process. No shortcuts or grey areas—just strict adherence for a risk-free experience. Protect your reputation without compromise.
100% Legal and Ethical Process
Rest assured, our process is both legal and ethically sound. We achieve results without threats, intimidation, or manipulation. Trust us to safeguard your reputation with integrity and professionalism.
No Lock-In Contracts or Hidden Fees
You pay per review removed, not for ongoing monitoring or maintenance. Want ongoing review monitoring? We offer that separately. But for removal, you pay once and it's done permanently.
Beyond Review Removal
As Google Business Profile experts, we don't just remove bad reviews—we help prevent them. Our team can audit your entire online reputation, identify vulnerabilities, and recommend strategies to safeguard your business profile long-term.
Why Fake Google Reviews Get Removed (And Others Don't)
Most businesses try to flag reviews themselves, but Google’s review monitoring system is designed to ignore individual complaints. Here’s what actually works:
We understand Google’s algorithm: Our team has mapped Google’s review filtering system through years of testing. We know exactly what triggers removal and what gets ignored.
Strategic documentation: We don’t just report reviews—we build compelling cases that meet Google’s strict criteria for violation identification.
Authority accounts: Our network of established accounts carries weight with Google’s moderation team, ensuring your submission gets proper attention.
Persistent follow-up: When Google doesn’t respond initially, we know exactly how to escalate through their internal review process.
Legal compliance: Everything we do follows relevant Google policies and Australian law. No shortcuts, no grey areas.
Our Unique Approach
Step 1: Free Review Audit
We analyse every review on your business page, identifying which ones violate Google’s content guidelines and can be successfully removed. This audit is completely free and gives you a clear picture of what’s possible.
Step 2: Case Segmentation
Each problematic review gets categorised into our three-tier system. We explain exactly why each review qualifies for removal and what approach will work best.
Step 3: Documentation Preparation
For Advanced and Escalated cases, we gather all necessary documentation—transaction records, communication logs, evidence of policy violations. This is where most DIY attempts fail.
Step 4: Strategic Submission
Using our network of authority accounts and proven submission templates, we alert Google to the violations through the most effective channels.
Step 5: Escalation Management
If Google doesn’t respond within our expected timeframes, we escalate through their internal review hierarchy until we reach decision-makers who can act.
Step 6: Verification and Follow-Up
Once removed, we monitor to ensure the review doesn’t reappear. If the same review returns (same reviewer, same content), we remove it again at no charge.
Risk-Free Guarantee - Our Three-Tier Google Review Removal Service
We don’t treat every case the same because not every fake review requires the same approach. Our Australian team segments each removal request into three categories, ensuring you get the right level of service at the right price.
Standard Review Removal
Perfect for clear-cut cases where the fake review obviously violates Google’s content guidelines. This includes:
- Obvious spam or bot-generated content
- Reviews from competitors or business competitors
- Content that clearly violates relevant Google policies
- Fake Google reviews with no genuine customer connection
Process: We flag the review through Google’s standard reporting system, providing evidence that alerts Google to the violation.
Timeline: Usually resolved within a few business days
Success rate: 95% for qualifying reviews
Advanced Review Removal
For reviews that require detailed documentation and formal appeals to the team at Google. These cases need more investigation:
- Reviews where we need to examine the content for policy violations
- Cases requiring proof of service or transaction records
- Reviews from genuine customers with legitimate disputes that can be resolved
- Content that needs careful analysis against relevant platform policies
Process: We collect documentation, prepare a comprehensive case, and submit a formal removal request with supporting evidence.
Timeline: 1-3 weeks depending on Google’s review monitoring team response
Success rate: 85% with proper documentation
Escalated Review Removal
For complex cases involving serious violations, repeated harassment, or defamation. These require our most experienced specialists:
- Reviews containing defamatory or malicious content
- Coordinated attacks from competitors
- Cases involving Australian Consumer Law references (ACCC/ACMA)
- Reviews that violate multiple Google policies but remain after standard flagging
Process: Direct escalation to Google support managers, comprehensive legal documentation, and persistent follow-up until resolved.
Timeline: Can take a month or more, but achieves the highest success rate
Success rate: 70% with proper escalation strategy
Pay Only If We’re Successful – Our Australian Guarantee
We’re so confident in our removal process that we offer something no other Australian review removal service can match:Â you only pay if we successfully remove the review.
Here’s how it works:
- No upfront payment for Standard and Advanced cases
- Small deposit required for Escalated cases (refunded if unsuccessful)
- Full payment due only after the fake Google review is permanently removed
- Money-back guarantee if the review remains after our removal process
This isn’t just about confidence—it’s about aligning our success with yours. When you win, we win.
When Reviews Can't Be Removed (And What to Do Instead)
Not every negative review can be removed, and we won’t waste your time or money on impossible cases. Reviews that typically can’t be removed include:
- Genuine customer experiences, even if negative
- Reviews that don’t violate Google’s policies
- Opinions based on actual interactions with your business
For these cases, we recommend our Online Reputation Management service, which helps you:
- Generate more positive reviews to dilute negative ones
- Improve customer experience to prevent future issues
- Respond professionally to criticism
- Build long-term review monitoring systems
Protect Your Business Profile from Future Attacks
Review removal is just the first step. Smart businesses also invest in ongoing protection:
Monthly Review Monitoring ($350/month): We monitor your business profile 24/7 and immediately flag any new fake reviews before they can damage your reputation.
Bulk Removal Packages: Multiple fake reviews? We offer discounted package pricing for businesses dealing with coordinated attacks (Contact us to find more).
Reputation Recovery Programs: For businesses with severely damaged profiles, we combine review removal with strategic positive review generation and customer experience improvements.
Companies we work with
We work with a wide range of businesses, from Australian local businesses to international clients and brands. These are real reviews, from real people, that can be verified on my LinkedIn profile.
I have used Dorian's consulting services for a big travel client of mine and I have been really amazed by the strategy and campaign designed. His content marketing and SEO skills brought my client from nowhere to top 3 for our main keyword (competitive national keyword with around 12 000 searches a month) in 6 months only. He helped us increasing organic non-branded traffic by 3000% in 6 month! Would definitely recommend him.
From time to time, business owners from Australia contact me to help me rank their site locally. The problem is that I'm a native to San Diego, California, and don't know much about Australia (and specifically Perth) other than what I learned when I lived there for about six months over a decade ago. So, instead of running the risk of failing at ranking their sites, I simply refer them to Dorian because he knows local SEO as well as, if not better than, I do. Plus, he loves the Perth area. So, you really can't go wrong by choosing Dorian to rank your site.
If you're a local business and are looking to drive more traffic to your business through the web, I highly recommend Dorian over at Web Wizards! I've worked with a number of SEO Consultants, and Dorian is one of the most knowledgeable and results driven experts I've met!Â
If you are looking for a definitive result in your internet marketing campaign, Dorian is someone that you can truly trust. His knowledge of Search engines and SEO skills will help you maximize traffic and ROI. At the same time, the energy he brings in the project he is working can set great results.
I've had the opportunity to work with Dorian on international projects for a client we have in common for the French and Australian markets, and I'd like to say that he possesses great responsiveness and expertise in project management and understanding Google's algorithm. The rigor and passion with which he works make him someone you can be 100% sure you're getting right when you recommend him.
Frequently Asked Questions
Is the Service Legal?
Yes, our service is fully compliant with all legal standards and Google’s own terms and policies. We help identify reviews that may violate Google’s guidelines, streamlining the reporting process for faster results. Importantly, Google retains sole control over whether a review is removed. Our role is to report potentially harmful content without ever resorting to threats, bribery, or other underhanded methods. You can rest assured that our process is transparent and above board.